Delivery & Returns
This page is dedicated to the delivery and return services:
OR&FEU works with several carriers depending on the delivery destination.
Delivery methods will be suggested through the ordering process.
Orders on our site are delivered by our partner carriers within the following average timeframes, from dispatch.
International Shipping : up to 3-4 weeks depending on the country/region of destination.
If your order includes special packaging or engraving, the delivery time will be extended by 2 additional business days.
If your order has not arrived within the estimated time-frame please contact us.
Please note that clients might have to pay tax or duty in the destination country, Please refer to your local tax office.
How can I track my order online?
Track your order by visiting our tracking page: https://or-feu.com/order-tracking/
In order to track your order, a tracking number will be emailed to you when your package ships. If you placed your order using a customer account, your package tracking number will be available in your account, under “Orders” section.
Additional Informations :
EU trade and cooperation agreement